I finally decided to get rid of the old bathtub and it's dingy looking color. My sales rep was Monty and he made me feel like I was in good hands so I signed right away for my new walk-in shower. The owner called me that afternoon and thanked me for my order. I thought that was a great way to show appreciation. His crew was awesome, from the supervisor to the plumbers to the whole crew my experience was a snap. no more ugly dingy walls. Yeah