From the salesman, Jay, to the electrician, plumber and installers I rate them excellent ! The bathroom was on the second level and they were very respectful of the rest of the house and kept it quite tidy while doing the remodel. They cleaned up their work area well. Their attitude and knowledge was superior. Friendly and easy to work with. The experience was not as much of a hassle as I expected. Good job!. Shirley was on the ball and called me the same day I posted on the internet what I wanted done and scheduled an appointment. Met with Jay and that was it. Sold!! . Cancelled all of the other appointments for estimates. Moses is excellent and gave expert advice on what to buy and how to finish the bathroom. So beautiful. I will be hiring New Windows for America for all my future projects.