We needed to replace our patio door for the third time. The salesperson who came out took the time to tell us why the other doors didn’t work, explained exactly what would happen when our new door was installed, answered all our questions and was very friendly and knowledgeable. Everyone we have talked to from this company, in person or on the phone knows what they are talking about and doesn’t hesitate to help you any way they can. I would not hesitate to call them for improvements in my home. Thank you New Windows of America Home Improvement!