wonderful experience..everyone was polite and made sure we were as comfortable as possible on a very cold day
Installer was given the wrong screen for the door from the manufacturer and was missing some molding to make the install perfect. He stated he would be back out first thing Monday morning to fix it other than that which was beyond his control everything was great.
High quality products that a customizable. Cannot believe how much nicer this new door is from the one it replaced! Night and day different
Joe went out of his way to make sure every thing was done correct. And came back to finalize the paper work.
Joe Danforth came in to finish the bow window trim and installation damage. He was courteous and conscientious at the work needed to be done. I am happy with him and his efforts.
Original E-Glass from Crestline failed miserably due to rotting of wood frame after 25 years. NWFA appears to offer a very energy efficient window and provides warranties above more well known (and expensive) manufacturers. immediately we noticed reduction in noise due to wind seeping through moldings, etc. Looking forward to long lasting windows with much greater energy efficiency
Installers did a great job. Before that was a little bit of a headache. My house feels more comfortable now to. It's really nice to get the mold out of the house to from the old wood framed windows.
I love the look of them. They are easy to clean. The installers did not leave a mess for me to clean up. The installers were very professional and charming. The installers were prompt and quick to get the job done.
On time, knowledgeable and reasonable. Would definitely recommend. The most painful part was this survey as they require more words about my experience.
Of 718 customers surveyed, 67 responded (9 %)
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