After a few glitches with fixture problems, New Windows completed the job and I am happy with the outcome!
Rudy is key to your success with his measurements. Isaac is a great mentor for new installation workers. Can't say enough good things about these two! All aspects went very well, even during cold weather!
While it's an expensive addition to any home... we truly believe we got our money worth already. It reduced the wasted AC/Heat and reduced the noise from a busy street outside of our house. Super easy to clean and the lifetime warranty is AWESOME!
Workers were right on time , worked straight through doing a good job. Any question was answered and taken care of. I was kept informed all along the way by office staff.
Loved our salesperson..no pressure. Excellent staff to take window measurements and window trim; all fit perfectly. Installers called to let us know at what time they would arrive. Our walls were not perfectly straight...installers did an excellent job making sure our windows looked perfect! They are craftsmen in their own right. Installers did all of the clean up and hauled away all of the old pieces. Very happy with our windows and service.
I worried needlessly about Dec installation of 9 windows in my home due to possible bad weather, heat loss and possible dirty/stains on the carpeting. G'ma was right! Worrying never solved anything. It's just a waste of time. The installers were more than immaculate, polite, professional, informative and proficient. They are welcome to stop by for a visit anytime. I got great value for the money and made some new friends as a bonus. They are my only 'go-to' home improvement business card in my file now.
Overall a very good experience. I will use them again with other projects.
Isaac and Jerome arrived around 8am. We were ready for them. They inspected the window areas then proceeded to put down drop cloths and plastic sheeting to protect our home. They had one picture window and seven bedroom windows to replace. They did a magnificent job! They were finished before 4PM. Then they cleaned up all the rubbish from the old windows, showed us how the new ones worked and were on their way at 4:15. They were excellent and I would recommend your firm to anyone who needs new windows.
Great craftsmanship in two days time.
Of 2416 customers surveyed, 269 responded (11 %)
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